Privacy Policy

Effective Date: May 2025
Last Updated: May 2025

Neonoo (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website neonoo.io (“Website”).

We currently operate as a small team or individual project and are not yet registered as a legal entity. We fully comply with the General Data Protection Regulation (GDPR) and other relevant privacy frameworks to the best of our ability.

We may collect and process the following types of personal data:

• ‍Email address – when you sign up for early access or subscribe to updates.
• ‍Website usage data – collected via cookies and analytics tools (e.g., pages visited, clicks, duration of visit).
• Marketing engagement data – such as email opens, clicks, or preferences.

We do not knowingly collect sensitive personal data or health-related information.

Neonoo is designed for parents, guardians, educators and caregivers of children aged 3 to 12. Our Website is not intended to collect personal data directly from children under the age of 16.

If you believe that a child has submitted personal data without parental consent, please contact us immediately at info@neonoo.ai and we will take steps to delete the information.

We collect and process personal data to:

• Provide early access to our product or features.
• Send newsletters, onboarding emails, and promotional updates.
• Deliver personalized experiences and content.
• Analyze engagement with our content and communication.
• Run advertising and remarketing campaigns (e.g., Meta, Google).
• Improve the functionality and content of our Website.

We process data based on:

• Your consent – when you submit your email or accept tracking cookies.
• Our legitimate interest – in improving user experience, communication, and services.

You can withdraw consent at any time by clicking the unsubscribe link in our emails or by contacting us.

In accordance with GDPR and other applicable data protection laws, you have the right to:

• Access the data we hold about you.
• Request correction or deletion of your data.
• Object to certain processing activities.
• Withdraw consent at any time.
• File a complaint with a supervisory authority.

To exercise your rights, email us at info@neonoo.ai

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or until you request deletion.

We implement appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, alteration, or disclosure.

We use cookies and similar technologies to:

• Understand how users navigate our Website.
• Personalize content and improve functionality.
• Run analytics and advertising campaigns (e.g., via Google Analytics, Meta Pixel).

You can manage or disable cookies through your browser settings. Continued use of the site implies consent.

We may send you marketing emails, onboarding content, or product updates. You can opt out at any time via the unsubscribe link or by contacting us.We may also engage in retargeting and remarketing campaigns through services like Google Ads, Facebook Ads, or similar platforms, based on anonymized usage behavior.

We work with the following service providers to help manage data and communications:

• Webflow – site hosting and infrastructure.
• MailerLite / Mailchimp – email delivery and automation.
• Google Analytics – site analytics.
• Meta Platforms – advertising and remarketing tools.

All third-party processors act under GDPR-compliant agreements and process data solely on our behalf.

Some of our partners may store or process data outside the European Economic Area (EEA), including in the United States. When data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent measures).

We are currently assessing our legal jurisdiction and are exploring incorporation options in the European Union or United States. This policy will be updated once a legal entity is established and governing law is confirmed.

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Data Controller: Neonoo

Email: info@neonoo.io

We currently operate without a registered legal entity and act as a data controller under the definition provided by GDPR Article 4(7). We are committed to full compliance with applicable data protection laws.

We may update this Privacy Policy as our services evolve. The most current version will always be available at neonoo.io/privacy-policy